Frequently Asked Questions

Logo Upload

I uploaded my logo, but I can't see the image, is that okay?
Yes, when uploading your logo without our online stamp designer, you won't see an example.


Your file will be treated by us in the following way:

  • it is converted into black and white
  • it is mirrored (so that the print is legible)
  • it is maximally enlarged without changing the proportions
  • .

We prefer to receive a vector file of high quality in letter circumferences, in file format .eps or .ai.


Minimum line thickness and font size

For ink stamps we use a minimum line thickness of 0.12 mm and a minimum font size of 6 font points for a rectilinear font.
For engraveing stamps we use a minimum line thickness of 0.5 mm and a minimum font size of 12 font points for a rectilinear font.
For engraved stamps we use a minimum line thickness of 0.5 mm and a minimum font size of 12 font points for a rectilinear font. Minimum spacing between the lines should be 0.5 mm.


Fault in your design

If there is an error in your design, please contact our customer service. We can make you an appropriate offer, for example a replacement text image instead of a completely new stamp.
Have we made the stamp wrong. Please contact our customer service, indicate what is wrong and we will make the right design for you free of charge.


Guarantee

We guarantee that you will receive a good product. If something is wrong with the delivered product, please contact our customer service, we will come up with an appropriate solution.

Frequently Asked Questions

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